---
title: "I think a player is violating game rules - what can I do?"
description: "I think a player is violating game rules - what can I do?"
url: https://support.travian.com/en/articles/121-i-think-a-player-is-violating-game-rules-what-can-i-do
collection: "Game rules"
updated: 2026-10-29
language: en
alternates: [it, tr, es, pl, de, cs, fr, ar, pt, ru]
---

# I think a player is violating game rules - what can I do?

I think a player is violating game rules - what can I do?

If you suspect another player of cheating, click the Report button on the suspected player's profile. The report is sent to a member of Travian: Legends internal Player Safety team for investigation.  
Reports are carefully reviewed by either:

-   The **Customer Service Team** (for netiquette or insult-related cases)
    
-   The **Player Safety Team** (for all other violations)
    

Choosing the **correct report reason** ensures it reaches the right team faster.

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### Reporting an Ingame Message (IGM)

To report an inappropriate or suspicious in-game message, the account holder should use the \*\*Report button\*\* in the game. Alternatively, your friend must contact support themselves using the email address registered to their account:

1.  Open the message.
    
2.  Click the **Report button** (triangle icon).
    
3.  Choose the reason from the dropdown list.
    

![](https://staticfiles.gleap.io/helpcenter/68308d126b4d67fbe821228f/20260427083012_8834.png)![](https://staticfiles.gleap.io/helpcenter/68308d126b4d67fbe821228f/20260427083012_3245.png)

**Available reasons:**

-   **Advertisement** – Spam or ads.
    
-   **Inappropriate content** – Harassment, insults, or offensive messages.
    
-   **Gold buying** – Messages offering or requesting Gold outside the game.
    
-   **Other** – Any other type of rule violation (e.g. admission of cheating).
    

> _If several messages are related to the same issue, report each one separately — only the reported messages are visible to the team_

![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/7123563841/original/E3WWbRycTU_gvu9aBQfr-bYuftlJt1WahQ.PNG?1695038304)![](https://staticfiles.gleap.io/helpcenter/68308d126b4d67fbe821228f/20260427083012_6531.png)

#### Available reasons:

-   Multiaccount(s)
    
    -   You think the player has multiple avatars on this gameworld.
        
    -   Include a list of the avatars you suspect the player owns.
        
-   Password sharing
    
    -   You think the player has shared his password with another player or used another player's password.
        
    -   Explain it in the description section and mention who is the other involved player or players, if you know that.
        
-   Scripts & Bots
    
    -   You believe that this avatar is played by a bot, or the player is using scripts or other software to play the game, not just a regular browser. A repeated raiding pattern at roughly five-minute intervals alone does not prove bot use: intervals may vary within a humanly possible range, such as approximately 4 minutes 55 seconds to 5 minutes 8 seconds, and raids may be sent by the account owner or sitters.
        
-   Other
    
    -   Anything that doesn’t fit any of the other categories. Make sure to explain clearly why you are reporting the player.
        
-   Inappropriate content
    
    -   Some content in the player’s profile, or other places such as the nickname or village names, is offensive or violates other rules. When choosing a name, avoid any names that could be considered vulgar or insulting.
        
-   Private farm
    
    -   If you suspect someone of having or being a private farm.
        

### Reporting an Alliance

To report a rule-breaking **alliance**:

1.  Go to the **alliance profile**.
    
2.  In the “Details” section, click the **Report button**.
    
3.  Select the reason for your report.
    

**Available reasons:**

-   **Multiaccount(s)** – Players in the alliance using multiple avatars.
    
-   **Password sharing** – Players using or sharing others’ passwords.
    
-   **Scripts & bots** – Members using automated scripts or bots.
    
-   **Inappropriate content** – Offensive alliance names, tags, or descriptions.
    
-   **Private farm** – The alliance supports or benefits from private farming.
    
-   **Other** – Anything else not listed; provide as much detail as possible.
    

> You can submit **up to two reports per day**. Include clear explanations — the more context, the easier it is for the team to investigate.

![](https://staticfiles.gleap.io/helpcenter/68308d126b4d67fbe821228f/20260427083013_4638.png)![](https://staticfiles.gleap.io/helpcenter/68308d126b4d67fbe821228f/20260427083012_8716.png)

#### What Happens Next?

-   Reports are investigated by the **Rule Enforcement Team (RET)** or **Customer Service**, depending on the case.
    
-   All investigations require **evidence**; rumors or speculation alone are not enough.
    
-   Your report may still provide valuable information that helps complete an ongoing case.
    

You’ll receive an **in-game message** when your report has been reviewed and closed.

* * *

### Why Don’t I Get Details About the Result?

Due to **GDPR and privacy regulations**, support staff cannot share the outcome or any private information about another player’s account.

Also note:

-   Some bans or penalties may not be visible to others (e.g. message restrictions, resource removal, warnings).
    
-   Not every visible change (like population drop) indicates a punishment.
    

* * *

### Summary

-   Use the in-game report buttons.
    
-   Choose the correct reason.
    
-   Include clear details to help the investigation.
    
-   Wait for confirmation — no further updates can be shared due to privacy rules.