---
title: "How to Create a Support Ticket in Travian: Legends"
description: "How to contact Customer Support through the Help Center"
url: https://support.travian.com/en/articles/223-how-to-create-a-support-ticket-in-travian-legends
collection: "Support"
updated: 2026-11-05
language: en
alternates: [ar, cs, de, it, pl, pt, ru, es, tr, fr]
---

# How to Create a Support Ticket in Travian: Legends

How to contact Customer Support through the Help Center

You can contact Customer Support from the Help Center. Ask the chat assistant your question; if it cannot fully help, it automatically creates a ticket and forwards your issue to a Customer Support Agent.

### Steps

1.  Open the Help Center at [https://support.travian.com](https://support.travian.com).
    
2.  Click the “Ask a question!” button in the bottom-right corner.
    
3.  Check whether one of the quick-topic links already answers your question.
    
4.  If not, type your question into the input field and send it.
    
5.  If the assistant cannot fully answer – or you ask for an agent – it creates a ticket and forwards it to a Customer Support Agent.
    

### After the ticket is created

Notifications of replies to support tickets are currently sent by email only. After contacting Support, regularly check your email inbox, including the spam folder.

### FAQ

**Do I always have to create a ticket?**

No. A ticket is only created when the assistant cannot help you or when you ask for a Customer Support Agent.

**How do I reach a human agent?**

Ask your question in the chat. If it cannot be resolved, the assistant forwards it to a Customer Support Agent to create a ticket.