In-Game Messages (IGMs)

Writing Messages

To send an in-game message:

1. Open the Messages tab.

2. Click “Write”.

3. Add the recipient, subject, and your message text.

4. Click Send.

If you’re part of an alliance and have the right permissions, you can also send:

• Mass Messages (MM) or

• Ally Messages

You can do this by:

• Typing [ally] in the recipient field, or

• Clicking the blue alliance icon.

When you send an MM, all players in your alliance will receive the message. Message Archive

Formatting with BBCode

You can format your messages using BBCode, just like a text editor.
You can make your text italic, bold, or <u>underlined</u> — or combine them all.

Linking in Messages

You can link in-game elements directly in your messages:

• Linking an alliance in the message when you enter the alliance name.

• Linking a player in the message when you enter the player name between code blocks.

• Linking a village by its coordinates, which will take you to the map coordinates you’ve entered.

• Linking a report in your message; for this, you need the report ID number taken from the last part of the report URL in your browser address, e.g.: [report]2187686[/report]

Address Book

You can open your Address Book by clicking the book icon.

• From there, click to add a new account to your address book.

• This sends a request to the player, which they need to accept.

• Until accepted, the entry will be shown as pending.

Sorting Messages

You can sort your messages by date in either ascending or descending order.
Click the “Sent” or “Received” column headers to switch the order.

Reporting Spam

If you receive a spam message, report it directly to the Customer Service Team by clicking the “Report” button.

Ignoring Players

If you want to stop receiving messages from a player:

1. Go to their profile.

2. Click “Ignore”.

3. Messages from that player will no longer be delivered to you.

You can see which players you’re currently ignoring by opening:

Messages → Ignored Players

Automatic Deletion of Messages and Reports

IGMs and reports are automatically deleted when:

• 3 days after the recipient deletes the IGM,
  (they’re also deleted from the sender’s Sent box), or

• When a player has more than 30 messages or reports older than 3 days that are not archived.

To keep important messages, use the Archive feature.