How We Enforce the Game Rules
To keep Travian: Legends fair and enjoyable for everyone, Travian Games monitors gameplay and enforces the Game Rules and our Terms & Conditions.
1. Rule Enforcement Overview
We take action against accounts that violate the Game Rules or Terms & Conditions. Depending on the situation, this can include temporary or permanent restrictions, adjustments to game progress, the removal of unfair advantages, and, in severe cases, account or avatar deletion.
Our goal is always the same: to protect fair play and maintain balance in every game world.
2. Detection and Oversight
We use automated systems and manual checks to identify potential rule violations or suspicious activity that could affect fair play.
Most detected cases are manually reviewed by our team before any action is taken.
In some situations, certain actions may be applied automatically to quickly restore balance in the game world.
All detection and review processes are regularly evaluated to ensure that enforcement remains accurate, proportionate, and fair.
3. Transparency and Player Information
When an account is penalized, the affected player will receive a notification explaining the reason for the action.
To protect the integrity of our detection systems, we do not disclose detailed technical information about how these systems work.
4. Appeals
If you believe a decision was incorrect, you can request a review by contacting Customer Support via ticket.
Each appeal is reviewed by a member of our team to ensure that every case receives human attention and oversight.
5. Our Commitment
We apply rules consistently across all game worlds, treat every report and appeal with care, and work to ensure a fair and enjoyable experience for all players.